With check fraud and counterfeiting on the rise, financial institutions are facing growing concerns of how to protect their operation and its customers from the potentially devastating effects of fraud. Cole Technology Group partners with Metavante Image Solutions and other industry leading corporations to provide complete, convenient and cost-effective solutions that deal with the riskiest items financial institutions process, exception items. Our suite of fraud management solutions protects institutions and their customers against this risk by providing capabilities that deal with Fraud Detection, Returns and Account Reconcilement.

Fraud Detection

The Fraud Detection solution is an image-enabled suite of products that offer a variety of fraud detection capabilities at the point of presentment. These products are used to proactively detect and mitigate losses associated with deposit and payment fraud. Filters, Positive Pay and Teller Alert work together to prevent fraud and associated losses at the teller line and in bank operations.

Returns

The Returns solution includes a suite of products that provide exception item processing capabilities for incoming and outgoing returns. The suite facilitates a fast and efficient way to handle exception items, accelerating the resolution of exception items and improving the quality of decisions made in the exception process. Products in the Returns suite include: Incoming, Outgoing and Corporate Studio.

Account Reconcilement

Account Reconcilement is a complete and cost-effective solution to help protect your institution’s commercial customers from the risk of fraud. With Account Reconcilement, your corporate customers can track the status of their account standing, monitor for fraudulent activity and make online decisions concerning exception items. Account Reconcilement monitors all account activity, including paper, ACH, wire transfers, Internet and electronic transactions.